Studio & Community Coordinator (Sammamish)

WHO WE ARE

Bala Yoga is a lifestyle community that celebrates movement and breath. As our fast-growing, 10-year-old company evolves, innovates and expands, we remain as committed to nurturing the health and happiness of each employee as we are to each client. We honor each member’s path and hold space for the practice, healing, and transformation. We support continued evolution through our message of joy, love and inclusivity. Love wins!! At Bala, you’ll find highly-trained and inspiring teachers, leaders in the wellness community, workshops, teacher trainings, and incredible retreats!

JOB DESCRIPTION

Bala Yoga is seeking a Studio & Community Coordinator to contribute to Bala Yoga’s expanding community. The ideal candidate enjoys customer service, community building, and wants to work as a part of a cohesive team. This candidate is positive and hard-working with an excitement for our brand, with the ability to multitask. Your daily tasks will include checking in clients, setting up livestream for class, engaging and building community both in-person and online, and keeping the studio clean and organized.

WHO YOU ARE

We know that yoga can change a person’s day, week… and life. We pride ourselves on the welcoming space we’ve created to gather and move together. Bala Yoga is fun, fast-paced and filled with magnetic energy—you’ll never be bored. As Studio & Community Coordinator, you’ll be building a community and assisting with daily studio tasks, with an interest in marketing and design. You will work closely with the Studio Manager and Marketing Director, as a self-starter with a high attention to detail. You will participate in the daily success of the studio. You will be responsible for providing our members with an incredible customer experience both in-person and through our digital channels. You have excellent verbal and written communication skills.

More specifically, here are a few additional details about the roles / responsibilities of this position:

Studio Coordination

  • Provide high level customer service and hospitality to clients
  • Take ownership of studio to ensure space is clean and well-stocked
  • Provide support to the Karma Yogis to ensure a successful class check-in process
  • Manage the training and development of new studio staff
  • Assist the Studio Manager in daily sales tasks
  • Work closely with the Marketing Director to execute studio specific marketing, workshops and events
  • Support updating marketing materials

Community Building

  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Proactively engage and build relationships through Bala Yoga’s Instagram account
  • Participate in local Sammamish groups and forums to present offerings or serve community
  • Develop and coordinate community initiatives (ambassador and influencer programs)

QUALIFICATIONS

  • Must have superior customer service and communication skills.
  • Must be highly organized with the ability to prioritize multiple tasks with tight deadlines and communicate clearly with team members, clients and leadership.
  • Must have the flexibility to work a non-traditional schedule – some weekend, holiday and some early morning/late evening availability required!
  • Adobe CC or design software experience a plus
    A personal passion for yoga is a plus!

NITTY GRITTY DETAILS

Our team is at the heart of what we do, and we value them immensely: as such, we’re always looking for ways to foster advancement and promote from within, as well as train, support, educate and nurture.

This position is full time, and is salaried plus commission structure.

THE PERKS!

  • Discounts on teacher trainings, retail and consumer products
  • Company events & outings
  • Complimentary Bala Yoga Infinity Membership

INTERESTED?

To apply and for more information, please emailMolly at: molly@balayoga.com.